VoIP Innovations provides communication APIs to empower Internet telephony service providers (ITSPs) and managed service providers (MSPs) with voice and messaging features for their applications. With Ringotel and VoIP Innovations integration, you can enable SMS and MMS messaging for softphone users in a few clicks.
How does it work
The VoIP Innovations integration allows you to add your local DID numbers and assign one or multiple users who will be able to send/receive messages via these numbers.
This SMS/MMS integration is part of the Pro package. Upgrading an organization to Pro pricing is required to enable this feature.
Step 1. Enable SMS integration for a Ringotel organization.
In the organization where you want to enable the SMS integration, navigate to the connection’s Features settings and set Enable SMS via Integrations. Then, hit Save changes.
Navigate back to the organization’s dashboard and switch to the Integrations tab. Click Set up Integration button on the VoIP Innovations panel.
Copy the provided Webhook URL, which we will need in the following steps.
Step 2. Setting up a VoIP Innovations account.
Login to VoIP Innovations Backoffice.
On the main menu, click the “Add-Ons” section.
From the Add-Ons page, click the “API Users” menu option.
Under the “Add New API Login” form, you must create an entry with the username and password, and the following IPs:
54.145.196.146, 18.130.161.112, 3.0.222.77
Next, you need to configure your inbound messages to Ringotel. To do this, click the “DIDs” page on the main menu.
Next, choose the “Manage DIDs” option.
Under “DID Management”, click the edit icon to edit the number details.
For the “SMS” dropdown, select “POST”.
For the “SMS URL”, enter the Webhook URL that you copied from the Ringotel portal in the
previous step.
Step 3. Configure Ringotel Integration.
Navigate back to your Ringotel admin portal and enter the API key and API Secret created in your VoIP Innovations portal the previous step. Then, click Save & Continue button.
