As a Ringotel account holder, you can customize the list of available integrations and rename their labels. These changes will be visible to your users and within the admin portal.

This feature is essential when offering services under your own brand, allowing integrations to display your company name instead of a generic vendor name.

To change the list of integrations that your customers will see in their Ringotel app or admin portal (organisation admins), log into your Ringotel admin portal as an account holder. Then navigate to Account > Settings > scroll down to the "Allowed Integrations" section and click on the "Manage" button:

In the opened panel, move integrations between the "Allowed" and "Available" lists by checking the integrations in the columns, then click on the left/right arrow icon ("chevron") to move integrations between the lists:

To change the integration label, for example, to rename the Netsapiens integration, navigate to your Ringotel admin portal > Account > Settings > scroll down to the "Allowed Integrations" section and click the “Manage” button:

In the opened panel, search for “Netsapiens” and click on the Pencil icon beside the Netsapiens integration to change the label:

Once done, click the Save Changes button and resave the integration for organisations where it was enabled previously.